At Qbuy, we aim to provide our customers with reliable and efficient shipping services. This Shipping Policy outlines the terms and conditions for shipping products to customers within India.
1. Shipping Options and Delivery Times
Standard Shipping:
- Delivery Time: 5-7 business day
Please note that delivery times are estimates and may vary due to external factors such as weather conditions, transportation delays, or other unforeseen circumstances.
2. Order Processing Time
- Orders are processed within 1-2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Confirmation and Tracking
- Once your order is shipped, you will receive a shipping confirmation email with tracking information.
- You can track your order using the tracking number provided in the email.
4. Shipping Address
- Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you need to change your shipping address after placing an order, please contact us immediately at gray-lark-431704.hostingersite.com@gmail.com. Address changes may not be possible once the order has been processed.
5. Shipping Restrictions
- We currently ship to addresses within India only.
- We do not ship to P.O. Boxes or military addresses.
6. Shipping Delays
- While we strive to deliver your orders within the estimated delivery time, delays may occur due to factors beyond our control. In such cases, we will notify you promptly and work to resolve the issue as quickly as possible.
7. Shipping Costs
- Shipping costs are calculated based on the shipping method selected, order weight, and destination.
- Any applicable shipping charges will be displayed at checkout before you complete your order.
8. Damaged or Lost Packages
- If your package is lost or damaged during transit, please contact us at [support@gray-lark-431704.hostingersite.com] with your order number and details of the issue.
- We will work with the shipping carrier to resolve the issue and ensure that you receive your order or a suitable replacement.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Qbuy Customer Service
Email: gray-lark-431704.hostingersite.com@gmail.com
Phone: +91 7600990756
Address: [Qbuy Office Address]
We appreciate your business and are committed to providing you with a seamless shipping experience.